Any effective healthcare facility will tell you that their number one concern is improving the level of care that they give to their patients. When it comes to patient care, however, execution is key. Practices often fall into the same few methods of improving care by focusing on CAHPS scores, readmission rates, and waiting times.
Blog - Las Vegas
Every now and then, it’s important to reflect on everything there is to be grateful for. When you practice gratefulness and positivity, you will ultimately make yourself and the people in your life happier. In fact, psychologists agree that entering each day with gratitude can significantly reduce stress, especially in times and situations that are particularly stressful.
The patient experience isn't confined within the walls of a medical facility. Every step along the way, from making the appointment to the appearance of staff's medical scrub uniforms, impacts the patient's perception of your Las Vegas facility.
Check out our infographic about the journey below:
At ImageFIRST, we believe that our associates are what sets us apart from other companies, making us much more than just a provider of medical scrubs and uniforms in Las Vegas and across the United States.
If you want your healthcare facility to be successful, you’ll need to focus on the satisfaction of your patients through daily performance, long-term success and of course, clean laundry. Plenty of medical laundry and linen providers bill their products as being “hygienically clean” - but how do you know that you are receiving the cleanest, safest healthcare linen when there’s no quantifiable definition of the term “hygienically clean”?
We won’t keep you waiting for the answer: The more engaged nurses and medical staff are at work, the better the patient care and outcome. At ImageFIRST Las Vegas, we put you and your patients at the heart of our purpose, so everything we do is to hopefully improve patient satisfaction.
Learn more about how to increase staff engagement.
At ImageFIRST, we are the largest and fastest growing provider of healthcare laundry services, with over 36 locations throughout the United States and Puerto Rico. We have over 1,200 trained associates, and we maintain a 95% customer retention rate, which is the highest in the industry. We are a family owned and operated company founded in 1967, and we serve all of the major markets in the United States. Our passion is to provide excellent healthcare laundry services to the medical industry, whether we’re preventing infection with our linens or delivering high-quality nurse uniforms in Las Vegas.
Even if you’re not a foodie, you probably use Yelp regularly to make decisions about restaurants. Your patients, too, are using Yelp and similar review sites to make decisions about whether they’ll choose you as a healthcare provider. This ongoing shift to consumer-like behaviors can be clearly seen in the proliferation of Yelp reviews of doctor’s offices and the like: Healthcare providers are getting reviewed like restaurants online, with customers rating facets of their experience such as the friendliness of the front desk staff and how attractive they found the office environment. They’ll be on the lookout for the details that mean the difference between a standard experience and a remarkable one.
As a high-quality medical laundry provider, we care about the healthcare facilities we serve, keeping their patients always in mind. Our extensive knowledge in the medical industry allows us to understand how busy the work environment can become when providing patients with the care they need. Your patients are just as important to us as they are to you – and we aim to help the initiative with our topnotch medical laundry delivery, cleaning and rental services. We believe that medical facilities should be able to focus on their patients rather than worry about resourcing and costs, which is why we provide our ValueFIRST service.
As a healthcare facility, you know what it takes to keep your patients safe from exposure to infection. But do your laundry service providers know how? At ImageFIRST Las Vegas, we provide exceptional healthcare laundry services that are remarkable, especially when compared to the rest, because of how we operate. We care just as much about the patients who use our products as their healthcare providers, whom we service. We understand how important it is to prevent the spread of infection, which is why we perform laundry practices and processes that are compliant with the Occupational Safety and Health Administration (OSHA) standards.